Access and Compatibility Information
Molina’s Provider Self Services website is fully compatible with Internet Explorer 6, Internet Explorer 7, Internet Explorer 8. Other browsers, such as Safari, Fire fox and Google Chrome may work but are not supported and may result in errors.
For optimal performance, make sure:
- Your browser is configured to enable Java Script.
- Your browser is configured to accept cookies.
- You have accepted Molina's internet site, https://eportal.molinahealthcare.com/, as a trusted site.
- Your computer has at least 512MB of physical memory.
- Your computer is free from viruses and adware.
- Pop-up blocker is disabled for https://eportal.molinahealthcare.com/.
Many of the above settings can be accessed via the Tools menu in Internet Explorer. If you have questions about how to configure or validate your computer settings, please contact your company's system administrator or local Information Technology contact.
You must have a user account to access Molina's Provider Self Services site. If you are a new office user and your company already has access, your local Primary User must create an account for you. If your company is new to the site, visit our new provider registration page
If you have confirmed all the above settings and are still experiencing difficulties accessing Molina's Provider Self Services site, please contact the Molina Help Desk at 1-866-449-6848.
